1. Introduction
Welcome to Pitts Properties PA LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
2. Information We Collect
2.1 Personal information. We may collect personally identifiable information such as your name, email address, phone number, property address, and other information you provide when you fill out forms on our website.
2.2 Automatically collected information. We may automatically collect information about your device and how you use our website, including your IP address, browser type, operating system, the page you came from, campaign (UTM) parameters in the link you followed, and browsing behavior.
2.3 Cookies. We use cookies and similar technologies to improve your experience and to understand how our website is used. You can control cookies through your browser settings, but disabling them may affect some features.
3. How We Use Your Information
3.1 Providing services. We use your information to provide and improve our real estate services, respond to your inquiries, evaluate your property, make offers, and personalize your experience on our website.
3.2 Marketing. With your consent, we may contact you by email, phone call, or text message about our services. You can opt out at any time.
4. Communications Consent
When you submit a form on our site, Pitts Properties PA LLC and people acting on our behalf may contact you at the phone number and email you provided, by phone call and email, to respond about your property and our services. Consent is not a condition of selling your property to us or of any purchase. You can opt out of calls or emails at any time by telling us or using the unsubscribe link in any email. We only send text messages if you separately opt in to texts by checking the optional SMS consent box (unchecked by default and not required to submit a form), as described in the next section.
5. SMS/Text Messaging
If you opt in to receive text messages from Pitts Properties, we collect your mobile number and use it only to contact you about your property and our services. Mobile information and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. You can opt out at any time by replying STOP; reply HELP for help.
6. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
To respond to you, the information you submit through our forms is shared with the service providers we use to run our business, specifically our customer relationship management (CRM) system and our email service provider, as well as our website hosting provider. These providers process your information on our behalf and only so we can contact you and manage your request. We may also disclose information if required by law.
As a safeguard against lost requests, a copy of what you submit through our website forms is also kept in a backup log with our website hosting provider and is automatically deleted 180 days after you submit it.
7. Security Measures
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or of electronic storage is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or want us to stop contacting you, call us at (412) 557-4663.